Contact information

We answer every email within 1 business day, usually much faster.

Email: hello@vantorelle.com

For order questions, please include your order number - it is in your confirmation email and starts with #.

What we can help with

• Where is my order
• Changing a delivery address before dispatch
• Missing or damaged parts
• Starting a return
• Which tool fits your job

Business hours

Monday to Friday, 9am to 5pm Central Time. Emails sent at the weekend are answered on Monday morning.